At Lake Batur Cabin, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our services.
We may collect the following types of information:
Your name, contact details (such as phone number and email), booking preferences, check-in/check-out details, and any other information you provide when making a reservation or inquiry.
Information related to your reservations, guest preferences, special requests, and service usage during your stay.
Your billing details and payment method information (securely processed via our third-party payment partners).
Technical details such as your device type, browser, operating system, and how you interact with our website or app.
We use your information to:
Process bookings, fulfill stay requests, personalize your experience, and communicate with you.
Respond to your questions, concerns, and help requests efficiently.
Analyze usage trends and feedback to enhance our offerings and guest experience.
Meet regulatory or legal requirements applicable to our operations.
We do not sell your data. However, we may share it with:
Our team and affiliated service providers (e.g., housekeeping, tour partners) who assist in delivering services.
Authorized third-party platforms that securely process transactions on our behalf.
When required by law, court order, or governmental request.
We take appropriate measures to protect your personal data. While we strive to use commercially acceptable means to safeguard your information, no method is 100% secure.
Lake Batur Cabin may revise this Privacy Policy periodically. Updates will be posted on this page with the updated effective date.
If you have any questions or concerns about this Privacy Policy, please contact us.